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Gmane
From: Ralf Corsepius <rc040203 <at> freenet.de>
Subject: Re: Moving away from reporting to RH bugzilla and adopting pure upstream reporting mantra.
Newsgroups: gmane.linux.redhat.fedora.testers
Date: Tuesday 24th September 2013 05:50:26 UTC (over 4 years ago)
On 09/24/2013 03:45 AM, Michal Jaegermann wrote:
> On Mon, Sep 23, 2013 at 09:49:23PM +0000, "J├│hann B. Gu├░mundsson"
wrote:
>>
>> After bit of irc discussion there is a compelling reason to move
>> entirely away from Red Hat bugzilla as well as away from concept of
>> hosting our own.
> ...
>> Thoughts and comment.
>
> This absolutely does not scale from a POV of a user reporting bugs.
Exactly, users are reporting bugs against a product called "Fedora", not 
against another party's product called "package".

In that sense it's a Fedora package maintainer's duty to arbitrate 
processing bug reports and communicate them to appropriate channels 
and/or initiate appropriate measures, while keeping the impact on the 
Fedora user and bug-reporters low.

In some situations, this means the package maintainer to implement a 
patch, in others, to forward a bug report to upstream, in some it may 
mean to initiate a direct contact between upstream and bug reporter.

It's simply another case of there is "no size fits all", except that 
Fedora MUST continue to carry some central address to receiving bug 
reports on Fedora's bugs. Currently that's bugzilla.

Ralf

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